I am so angry and sickened I could spit, bite someone, and spit again.
Last week we went to Harvey Norman and had 3 prints made on photo paper, to test their quality. It was perfect, and each 8×10 was €2. Good deal, we were happy with that.
We went back today to print another 15 for sale at the show tomorrow. We did our thing at the kiosk and ordered the prints, I took the receipt to Bottled Shite (she was as-thick-as), waited 10 mins, got our prints. I took a look before we left to go pay… and they were all gloss, not matte. Looked like utter shit. They looked like cheap cartoons.
Me: Why are these gloss? We ordered matte.
Her: Oh they didn’t bring us matte paper this week, we only have gloss.
Thanks for fuckin telling me when I ordered them, and thanks for telling me again when you handed me the closed envelope with my prints, you useless twit.
We spent another 10 minutes ringing people for advice, trying find another place, and/or deciding to keep the horrible pics. We ended up giving them back, which pissed me off – who’s to say that dimbulb doesn’t steal my work, even if it did look crappy? We went to another place, and the kiosk there read at least two of my drawings completely wrong – the color was off, and there were lines that must have come from my drawing’s several layers, but they didn’t show anywhere else! Not on my iPad, not the Mac, not in Photoshop even at best resolution and the maximum Dpi…So those two were unprintable. Then they wanted €6.50 EACH (remember, they were €2 in HN?!?) and four flipping hours to print. And we live over 30 mins away.
Well, when I heard €6.50 I started to almost-cry. Too much frustration and running around and now the money we do not have to spend is being more than tripled? I went outside the shop to cool off.
Hubby got them to lower the price to €4 each. Still; double the budget, and I am so disappointed. We put a lot of time and organisation into this part. Now my plan has to change, my day has been wasted, and one of my favorite drawings now cannot be shown on good photo paper.
Screw you, Harvey Norman, and your stupid, useless worker who doesn’t have the sense god gave a rock. I couldn’t even tell her how upset I was: she clearly didn’t understand the problem or didn’t care, and what was she going to do about it at that point anyway? I didn’t want prints that look terrible, even at half price for screwing them up…not that she offered.
A sorry would have been nice, an offer of some sort of solution would have been nicer, but best of all would have been to tell me that what I needed was not available.